NO RETURN/REFUND ON ANY ORDER.

We only offer return in case of manufacturing defects.

EXCHANGE POLICY

We have a 7-day Exchange policy, which means you have 7 days after receiving your item to request an Exchange.
WE DO NOT OFFER REFUND TO ANY ACCOUNT.

Access Exchange Portal through https://account.stooky.in/
Login to your account and create a return request

No Return on 'Special Prices' items. All sales are final.

To be eligible for an Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

If your Exchange is accepted, We will initiate a reverse pickup for your order.

Once we receive and inspect the returned product, Store Credit equivalent to the product value minus ₹149 for T-shirts/Trackpants/Shirts and ₹249 for Hoodies/Jackets/Sweatshirts/Fleece_Pants as return shipping charges will be issued to you.

The issued Store Credit:

• Is valid for purchases on www.stooky.in only.

• Can be used to purchase any product available on our website.

• Is non-transferable and cannot be exchanged for cash or refunded.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at info@stooky.in.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
exchange requests to be made using return option in your account. Login here https://account.stooky.in/

If your Exchange is accepted, We will initiate a reverse pickup for your order.

Once we receive and inspect the returned product, Store Credit equivalent to the product value minus ₹149 (return shipping charges) will be issued to you.

Refunds

 In case of any manufacturing defects, we will provide full refund of your order value.

To process a return in case of manufacturing defect, send back the product received in it's original condition.

Once we receive your product, we will inspect if for quality. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@stooky.in.